ℹ️ Old experience
This article covers failed payments and cancellations for our old product experience, which we're gradually replacing with a better one. Already on the new workspace experience? Find info about failed payments and cancellations here.
If a release subscription fails to renew, your royalty rate will drop to 0% at the end of that month. In other words, you are no longer eligible to receive royalties for the release, subject to our Terms & Conditions. Record Union also reserve the right to, at any given time, take down the release from applicable music stores.
To avoid missing any royalties, make sure to renew your subscription before it expires. Renewing the subscription post the original renewal date will restore your royalties from the start of the following month.
Please note that royalties cannot be claimed for periods during which the subscription was not payed and active.